I received a grocery order on ******* delivered to my home. I just went to the fridge...

GetHuman-jperki's customer service issue with Instacart from July 2018

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The issue in GetHuman-jperki's own words
I received a grocery order on ******* delivered to my home. I just went to the fridge to grab the french green beens. They are moldy and slimy. When I looked at the sell by date, it is July **th. I would like a refund for this item please.**My costco ID * **************My Instagram receipt shows that I paid $*.** for the item.*Costco computers show that I only paid $*.** for the item. **What do I do? If I return the item to the store, they will only credit me $*.**. This is very confusing.**Please refund me $*.** or explain what I need to do in order to return this item to a costco store for a full refund.
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Instacart

Customer service issue
Reported by GetHuman-jperki
Jul 31st, 2018 - 9 mons ago
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GetHuman-jperki started working on this issue
Jul 31st, 2018 6:19pm