The InstaCart delivery never showed up and was not delivered, although I received a rec...

GetHuman-zerado's customer service issue with Instacart from June 2018

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The issue in GetHuman-zerado's own words
The InstaCart delivery never showed up and was not delivered, although I received a received a receipt stating it was delivered. I am staying in a gated condo and security states the driver never entered the complex. The front desk clerk confirms the driver never entered the lobby. Refund my credit card immediately and cancel my subscription. I should call the police and the driver should be arrested.
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Instacart

Customer service issue
Reported by GetHuman-zerado
Jun 10th, 2018 - a yr ago
I have an issue with Instacart too
Fixed
Seen by 44 customers so far
Similar issue to 202 others
0 customers following this
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Timeline
GetHuman-zerado started working on this issue
Jun 10th, 2018 1:01am
GetHuman-zerado indicated the issue is not fixed yet.
Jun 13th, 2018 12:23pm
GetHuman-zerado indicated the issue is not fixed yet.
Jun 13th, 2018 4:58pm