I cancelled the express membership onJune *th. Went through every page, continuing to c...

GetHuman-zensixty's customer service issue with Instacart from June 2018

Help with my Instacart issue
The issue in GetHuman-zensixty's own words
I cancelled the express membership onJune *th. Went through every page, continuing to click through every “are you sure you want to cancel” button, until I saw the message that my cancelation was confirmed. The finally confirmation message had the optional form asking for more information as why I left. *The I woke up this morning to a $*** charge from you and I’m incredibly pissed off. I do not like to be scammed (who does?) and I feel like this is a scam. How does someone cancel a service and then pay $*** for it * days later?!**I want refund, and I want one ASAP.
GetHuman-zensixty did not yet indicate what Instacart should do to make this right.
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How GetHuman-zensixty fixed the problem
I called their customer service, and the rep was very friendly, helpful and gave me a full refund.
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Instacart

Customer service issue
Reported by GetHuman-zensixty
Jun 8th, 2018 - a yr ago
I have an issue with Instacart too
Fixed
GetHuman-zensixty shared how to fix
Seen by 11 customers so far
Similar issue to 215 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Timeline
GetHuman-zensixty started working on this issue
Jun 8th, 2018 5:03pm
GetHuman-zensixty indicated the issue is not fixed yet.
Jun 8th, 2018 7:18pm
GetHuman-zensixty indicated the issue is not fixed yet.
Jun 8th, 2018 7:18pm
GetHuman-zensixty confirmed the issue is fixed. Hooray!
Jun 8th, 2018 7:23pm
GetHuman-zensixty confirmed the issue is fixed. Hooray!
Jun 8th, 2018 7:38pm
GetHuman-zensixty confirmed the issue is fixed. Hooray!
Jun 10th, 2018 3:47am
GetHuman-zensixty confirmed the issue is fixed. Hooray!
Jun 11th, 2018 5:56pm