I signed up for in store shopper not delivering... Why do i need a license?

GetHuman-tblacc's customer service issue with Instacart from June 2018

Help with my Instacart issue
The problem I ran into: I signed up for in store shopper not delivering... Why do i need a license?
I trust that Instacart will make this right and come up with a resolution that is fair.
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Instacart

Customer service issue
Reported by GetHuman-tblacc
Jun 5th, 2018 - 2 mons ago
I have an issue with Instacart too
Fixed
Seen by 6 customers so far
Similar issue to 597 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Timeline
GetHuman-tblacc started working on this issue
Jun 5th 9:56pm
GetHuman-tblacc indicated the issue is not fixed yet.
Jun 6th 5:36am
GetHuman-tblacc indicated the issue is not fixed yet.
Jun 6th 5:43am