My bill was outrageous - Complain about the true price for using your service,which is...

GetHuman-bettysch's customer service issue with Instacart from April 2018

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The issue in GetHuman-bettysch's own words
Complain about the true price for using your service,which is great by the way. ... My bill was outrageous
Do you really think one hundred and fifteen dollars on a two hundred dollar order is reasonable? How can you arbitrarily add five, to just about everything ,you say my delivery is free but not at all, I paid ***.** for my free delivery. Now I’m not even being shown how much I paid on your site...
Ok so give some money back and when I voiced my complaint you sent me an email saying my email to you came through blank, which is weird because I just read it, hopefully so can you. I want you to do well because I’m handicapped and your service is a godsend but that doesn’t mean you can add crazy charges on absolutely everything.
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Instacart

Instacart delivery
Customer service issue
Reported by GetHuman-bettysch
Apr 3rd, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4722 others
0 customers following this

Timeline

GetHuman-bettysch started working on this issue
Apr 3rd, 2018 3:48pm
GetHuman-bettysch indicated the issue is not fixed yet.
Apr 5th, 2018 10:50pm

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