Going back and forth. I asked if my Insignia TV. I gave you the NS**** Number earlier...

GetHuman-andylamb's customer service issue with Insignia from May 2019

Help with my Insignia issue
The issue in GetHuman-andylamb's own words
Going back and forth. I asked if my Insignia TV. I gave you the NS**** Number earlier, is Bluetooth compatible and if not can I buy a connector. My Bluetooth phone has paired my headphones and I listen to YouTube through my Bluetooth headphones. Can I have my TV use Bluetooth headphones too? My phone automatically searches for Bluetooth devices in the area.*I got a new device called "misc" showing on my phone but there is no sound coming through my headphones. Is the TV Bluetooth compatible? Or is this older TV not Bluetooth headphones compatible?
GetHuman-andylamb did not yet indicate what Insignia should do to make this right.
I have an issue with Insignia too
How GetHuman-andylamb fixed the problem
Insignia TV said my TV is not Bluetooth compatible. They gave me a link to a company that makes Bluetooth adapters to connect to the tv. Great! I plan to buy one. They're cheap enough.
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Insignia

Customer service issue
Reported by GetHuman-andylamb
May 19th, 2019 - a mon ago
I have an issue with Insignia too
Fixed
GetHuman-andylamb shared how to fix
Seen by 8 customers so far
Similar issue to 232 others
0 customers following this
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Timeline
GetHuman-andylamb started working on this issue
May 19th 3:04pm
GetHuman-andylamb confirmed the issue is fixed. Hooray!
May 19th 3:05pm
GetHuman-andylamb indicated the issue is not fixed yet.
May 19th 3:05pm
GetHuman-andylamb indicated the issue is not fixed yet.
May 19th 7:37pm
GetHuman-andylamb indicated the issue is not fixed yet.
May 20th 5:35pm
GetHuman-andylamb confirmed the issue is fixed. Hooray!
May 20th 9:29pm