my insightbb,com e-mail has been deactivated. Just want it working again

GetHuman817992's customer service issue with Insight Communications from June 2018

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The issue and preferred resolution, in GetHuman817992's own words:
The problem I ran into: my insightbb,com e-mail has been deactivated. Just want it working again
I trust that Insight Communications will make this right and come up with a resolution that is fair.
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Insight Communications

Customer service issue
Reported by GetHuman817992
Jun 25th, 2018 - 2 mons ago
I have an issue with Insight Communications too
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Seen by 4 customers so far
Similar issue to 11 others
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Timeline
GetHuman817992 started working on this issue
Jun 25th 2:04pm