Order OR******** details from Indigo *Incident: ******-*********I called before Christm...

GetHuman-joytiem's Return/refund issue with Indigo from December 2020

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The issue in GetHuman-joytiem's own words
Order OR******** details from Indigo *Incident: ******-*********I called before Christmas regarding a gift card that had not arrived and I asked for a refund. I was told the refund would be issued but as of now I do not see it on my credit card. I re-purchased the card from a store because I needed it for Christmas. Of course the card arrived on Dec ** but I was running out of time and there was no guarantee that it would arrive. I have mailed this card back (Return to Sender). It was not opened. But I do not see my credit for the Visa charge of $** on Dec *nd.**Please advise why I have not received the credit - the gal I spoke with said she had it done while we were talking. That was Dec ** or **.**I appreciate your response to resolve this issue. My email is *****@***.com

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Indigo

Return/refund issue
Reported by GetHuman-joytiem
Dec 30th, 2020 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 1991 others
0 customers following this

Timeline

GetHuman-joytiem started working on this issue
Dec 30th, 2020 3:47pm
GetHuman-joytiem indicated the issue is not fixed yet.
Dec 31st, 2020 12:14am