I booked a ticket from Mumbai, Maharashtra to Coimbatore,Tamil nadu on **th may. But th...

GetHuman-nathiyap's customer service issue with Indigo from May 2020

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The issue in GetHuman-nathiyap's own words
I booked a ticket from Mumbai, Maharashtra to Coimbatore,Tamil nadu on **th may. But the flight in indigo is not direct flight. It is from Mumbai, Maharashtra to bengaluru, Karnataka and from bengaluru, Karnataka to Coimbatore, Tamil nadu. Due to COVID-** travel restrictions, every state need a epass to enter. I received a mail from indigo to take the epass of Karnataka. But I am a resident of tamilnadu. How can I take the epass of Karnataka? I have only the epass of tamilnadu. In the indigo mail, without epass of Karnataka your travel is not allowed. I am not going to Karnataka. I am going to take the continuation flight in the bengaluru airport to Coimbatore, tamilnadu. It is mandatory of Karnataka epass to enter into the airport? Please solve this issue and reply as soon as possible.

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Indigo

Customer service issue
Reported by GetHuman-nathiyap
May 25th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 2853 others
0 customers following this

Timeline

GetHuman-nathiyap started working on this issue
May 25th, 2020 8:14pm

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