First of all Indigo has pathetic customer service to reach to. This incident took place...

GetHuman-tasmiyaf's customer service issue with Indigo from February 2019

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The issue in GetHuman-tasmiyaf's own words
First of all Indigo has pathetic customer service to reach to. This incident took place today at Pune airport. First you changed the flight timings in short period of one hour. Secondly I'm standing in a queue for baggage process and soon as I reached the counter they say "oh! We closed Nagpur flight's... " Ma'am we called out it may be possible you were not there disgusting i was standing in queue intact asked a representative about Nagpur flight he told me to Stand in queue. I was standing there before ** minutes of my flight to fly or on-board. The person I spoke with was very rude straight forward he denied to help me. Nobody from indigo seems to be care about there passenger or customer. Somehow I managed to get the connecting flight. But they asked me to pay extra *k.... Why???? Not my fault...I was there nobody called instead I was asked to follow queue. I need this to be escalated refund of my extra amount this is unacceptable and worst service trust me. *I'll make sure to take to social media and will leave my review everywhere possible.
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Indigo

Customer service issue
Reported by GetHuman-tasmiyaf
Feb 7th, 2019 - 3 mons ago
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GetHuman-tasmiyaf started working on this issue
Feb 7th 11:18pm