I have booked a ticket to go to Kolkata from Guwahati for a official meeting on **th Ja...
GetHuman-idhussai's customer service issue with Indigo from January 2019
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I have booked a ticket to go to Kolkata from Guwahati for a official meeting on **th Jan'**, vide: Airline PNR no. KYMRGY, GDS PNR: *D****E. **And return ticket from Kolkata to Guwahati on **th Jan'**, vide: Airline PNR no. TKR**X, PNR no.*D****E.**But due to some unavoidable circumstances the meeting got cancelled and rescheduled in the *st week of March'**. Now i am bound either to cancel or rescheduled my ticket.**I had a talk with the Indigo customer care department yesterday to reschedule my ticket. They told me that me that I will have to bear @ *****- per person against rescheduling and @*****- per person for cancellation.**My point is: Is it justify to charge such a huge amount from the guest who is having a valid reason.
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