contribution. I accidentally typed " *****@***.com" instead of*J*****@***.com.*I would...

GetHuman2524802's customer service issue with Indiegogo from March 2019

23 views | 378 similar | 0 following
Help with my Indiegogo issue
First: share to improve GetHuman2524802's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Indiegogo help.
Before contacting them, items GetHuman2524802 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman2524802's own words
contribution. I accidentally typed " *****@***.com" instead of*J*****@***.com.*I would like to know if it would be possible to correct my email address to:*J*****@***.com and resend any emails you may have already sent me.*My contribution ID is *****.** Here's some additional information that may assist in identifying the*transaction. ***.*New email address you'd like me to change it to:******@***.com *mailto:*****@***.com* **.*Name of last project pledged to: DUEX The on-the-go dual screen*laptop monitor**.*The reward selected: DUEX The on-the-go dual screen laptop monitor**.*Card type: Visa. **.*Last * digits, and expiration date of the card used for your pledge:*****, *******.*Have you messaged another Kickstarter user within the past year? If*so, who did you message and what was the nature of your conversation? :No,*Never. **Regards,*Jean-Berger Tanis*J*****@***.com

GetHuman2524802 did not yet indicate what Indiegogo should do to make this right.

How GetHuman2524802 fixed the problem

We are waiting for GetHuman2524802 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Indiegogo's attention and get better help faster. Tap below to get started.
Having Indiegogo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2524802 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2524802
Mar 15th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 378 others
0 customers following this


GetHuman2524802 started working on this issue
Mar 15th, 2019 9:32pm