This "GetHuman" outfit is also a hoax. They do nothing except ask for three days in a row, "Hi- just checking to see if you were able to fix that Indiegogo issue from yesterday. We still really want to help if we can!" And do nothing-- Don't use Indiegogo for anything -- It will take your money, bank it, and give you nothing in return except promises and excuses.

GetHuman-thetoms's customer service issue with Indiegogo from December 2018

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Help with my Indiegogo issue
GetHuman-thetoms's next move: try the Indiegogo help center.
Indiegogo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-thetoms will want to follow the link below to head to their help center. We will check on GetHuman-thetoms later to make sure it's all set or try to help escalate.
The issue in GetHuman-thetoms's own words
I was helping fund a group to produce "Spine Gym" and I put up $***.** for one of the finished products. ... I order spine gym strong back abs for life in the amount of $***.** back on May **, ****. For a while they were sending emails about delays but haven't heard from them in some time and I did not receive the product.
They kept sending emails periodically reporting the continuing delays, but not to worry you will get yours soon. total BS.
They could make this right by following through with their promise to send me my paid for "Spine Gym".
I expected a reputable organization would follow through. All of a sudden they disappeared and I got nothing for my helping then get their "Spine Gym" to market.
The "GetHuman" Team says. "PS: We'll only ask you one more time, trying not to bother you too much about it." That about sums it up.
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Indiegogo

Spine Gym
Customer service issue
Reported by GetHuman-thetoms
Dec 27th, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 290 others
0 customers following this
Items needed
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Timeline

GetHuman-thetoms started working on this issue
Dec 27th, 2018 2:55am
GetHuman-thetoms indicated the issue is not fixed yet.
Dec 27th, 2018 11:48am
GetHuman-thetoms indicated the issue is not fixed yet.
Dec 28th, 2018 11:23am
GetHuman-thetoms indicated the issue is not fixed yet.
Dec 28th, 2018 11:47am

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