I and many others backed a Product on Indigogo called "N-Tech: World’s First All-In-One...

GetHuman-lukevan's customer service issue with Indiegogo from December 2018

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I and many others backed a Product on Indigogo called "N-Tech: World’s First All-In-One Portable Smart *K". The campaign is done with almost $* million raised. **There are * huge problems with this campaign.***. He will not return questions on the message board, will not return emails, and Indigogo does not seem to care. **. The name of the owner has changed several times ie "Jeff Wang to to "Jeff Wong", as well as his address, ie "Honk Kong" to "China."**. The Logo is seen on a different website for a different product from a webpage several years old. "http:**www.docvadis.it*filipponarese*index.html"*I'm not saying the campaigner stole the logo, but it's very likely.**. It clearly states (rules set by Indigogo) that a campaign manager must update the backers at least once a month. The product owner, now * months past its initial delivery date, has gone silent for * months. Even when updates were given, they were vague and did not answer the questions asked by the backers.**. When I reached out to the owner of Lauchboom, the company that created the N-tech campaign videos, he could not give me the contact information of the owner but he did tell me that his contact was a "John" from I-Futurelighting (there is an I-futurelighting.com that is just a "shell" web page much like the N-tech webpage. **Because of these reasons it seems very likely that this campaign is and has always been a scam. Despite several attempts to inform Indigogo they have done nothing and are still allowing to keep the campaign open and allow more people to back the product. We want Indigogo to look at the facts and take the proper steps to refund our money. Only they can get in contact with the owner of the campaign and do what is right.
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Customer service issue
Reported by GetHuman-lukevan
Dec 4th, 2018 - 2 mons ago
I have an issue with Indiegogo too
Seen by 6 customers so far
Similar issue to 259 others
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GetHuman-lukevan started working on this issue
Dec 4th, 2018 6:25pm
GetHuman-lukevan indicated the issue is not fixed yet.
Dec 4th, 2018 6:26pm