Douglas Ayers**Dec *, **:** CET**I can't access my Mate account and see my Mate X purch...

GetHuman-ayersdo's customer service issue with Indiegogo from December 2018

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The issue in GetHuman-ayersdo's own words
Douglas Ayers**Dec *, **:** CET**I can't access my Mate account and see my Mate X purchase. I made the initial contribution on July ** in the amount of $***.** USD, which includes shipping on Indiegogo and their ID number of ****. I made a subsequent accessory purchase of the throttle on July ** thru Indiegogo in the amount of $**.** USD and the Indidgogo ID is ****.**I think it's an username, id issue but I can't seem to find or access any record of the purchase at Mate. Can you please help and point me in the right direction?**I was a supporter in your first campaign as well and enjoyed the original Mate.**Doug Ayers****** Rosewood Manor Sq*Ashburn, VA ******USA
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Indiegogo

Customer service issue
Reported by GetHuman-ayersdo
Dec 1st, 2018 - 6 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-ayersdo started working on this issue
Dec 1st, 2018 12:44am