I signed up and contributed to Graham McTavish's crowdfunding paying $** to be part of...

GetHuman-annwansc's customer service issue with Indiegogo from August 2018

Help with my Indiegogo issue
The issue in GetHuman-annwansc's own words
I signed up and contributed to Graham McTavish's crowdfunding paying $** to be part of the team and another $* to see Sam Heughan audition. Received confirmation of payments and updates, however, cannot sign into my account no matter which way i try and never received notice on how to watch the audition. Please advise.
GetHuman-annwansc did not yet indicate what Indiegogo should do to make this right.
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How GetHuman-annwansc fixed the problem
I emailed the admin and received a reply within ** hours. great
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Indiegogo

Customer service issue
Reported by GetHuman-annwansc
Aug 21st, 2018 - 3 mons ago
I have an issue with Indiegogo too
Fixed
GetHuman-annwansc shared how to fix
Seen by 3 customers so far
Similar issue to 129 others
0 customers following this
Items needed
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Email address on the account
Timeline
GetHuman-annwansc started working on this issue
Aug 21st 8:43pm
GetHuman-annwansc confirmed the issue is fixed. Hooray!
Aug 23rd 11:08pm