In August, ****, I "backed" a product called Armabrush. Numerous emails and promised s...

GetHuman996272's customer service issue with Indiegogo from August 2018

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The issue in GetHuman996272's own words
In August, ****, I "backed" a product called Armabrush. Numerous emails and promised shipping dates later, I have still not received the product. I understand start-up delays -- but this company is unreliable and dodgy. The latest email, July **, says shipping has started to Europe, but no date yet for US, as there is no FDA approval. Instead, I was asked to fill out a survey on Crowdox (really a call to add more "stuff" to original order) and told I would not receive my "reward" without filling out the survey. The survey is just, again, a call to buy more stuff related to original order, the delivery of which is nowhere in sight. No clear answers are ever forthcoming -- and meanwhile, * other automatic tooth cleaning devices have hit the market. I just want them to refer to my receipts*orders, of August, ****, and ship the merchandise when ready. I have all those records. What is wrong with these people? I am a PR pro -- I'll tell you: they are real scam artists. Shame on Indidgogo for supporting this nonsense.
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Customer service issue
Reported by GetHuman996272
Aug 15th, 2018 - a yr ago
I have an issue with Indiegogo too
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GetHuman996272 started working on this issue
Aug 15th, 2018 7:50pm