I have raised funds to develop and test an ambulatory lift designed for paraplegics. I...

GetHuman816484's customer service issue with Indiegogo from June 2018

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Help with my Indiegogo issue
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The issue and preferred resolution, in GetHuman816484's own words:
I have raised funds to develop and test an ambulatory lift designed for paraplegics. It works like a motorized wheel chair with the ability to raise an individual into a standing position and them motor arround. I have an animated video of the unit which I am hoping to use for the campaign. Could the $**,*** that I have raised be considered as a pre-launch?
I trust that Indiegogo will make this right and come up with a resolution that is fair.
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Indiegogo

Customer service issue
Reported by GetHuman816484
Jun 24th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman816484 started working on this issue
Jun 24th 9:43pm