I ran a campaign on Indiegogo called Mount Skylight: What Woudl You Do? I was contacted...

GetHuman-ryancud's customer service issue with Indiegogo from June 2018

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The issue in GetHuman-ryancud's own words
I ran a campaign on Indiegogo called Mount Skylight: What Woudl You Do? I was contacted by Indiegogo two days ago about a hold on my account, which was due to my lack of updates. I was told that when I post an update, the hold would be lifted. In addition to posting an update, I sent it to them, as well as our Facebook page. Now I just would like to know if the hold has been lifted, and when I will receive the money.
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Indiegogo

Customer service issue
Reported by GetHuman-ryancud
Jun 8th, 2018 - a yr ago
I have an issue with Indiegogo too
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Seen by 10 customers so far
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-ryancud started working on this issue
Jun 8th, 2018 1:59pm
GetHuman-ryancud indicated the issue is not fixed yet.
Jun 8th, 2018 2:59pm