did not get order - contact indiegogo - been waiting since December

GetHuman-lakeerie's customer service issue with Indiegogo from April 2018

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Help with my Indiegogo issue
Before contacting them, items GetHuman-lakeerie may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman-lakeerie's next move: go to the Indiegogo help center.
Indiegogo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lakeerie will want to follow the link below to head to their help center. We will check on GetHuman-lakeerie later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-lakeerie's own words:
contact indiegogo ... did not get order
been waiting since December
refund money or fill order
Help with my Indiegogo issue
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Indiegogo

aircon watch
Customer service issue
Reported by GetHuman-lakeerie
Apr 22nd, 2018 - 3 mons ago
I have an issue with Indiegogo too
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Seen by 8 customers so far
Similar issue to 96 others
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Timeline
GetHuman-lakeerie started working on this issue
Apr 22nd 11:51am