I have lost the 'Help' feature that used to be at the top of the screen. Thus, cannot...

GetHuman-maryonha's customer service issue with IncrediMail Ltd. from May 2018

Help with my IncrediMail Ltd. issue
The issue in GetHuman-maryonha's own words
I have lost the 'Help' feature that used to be at the top of the screen. Thus, cannot control 'receive' status. Have sent two emails to the support page but no answer.
GetHuman-maryonha did not yet indicate what IncrediMail Ltd. should do to make this right.
I have an issue with IncrediMail Ltd. too
How GetHuman-maryonha fixed the problem
reinstalled and upgraded the program.
Please help with my IncrediMail Ltd. issue
Do you have a customer issue as well?
We can help you get IncrediMail Ltd.'s attention and get better help faster. Tap below to get started.
Having IncrediMail Ltd. issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

IncrediMail Ltd.

Customer service issue
Reported by GetHuman-maryonha
May 23rd, 2018 - a yr ago
I have an issue with IncrediMail Ltd. too
Fixed
Seen by 2 customers so far
Similar issue to 327 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-maryonha started working on this issue
May 23rd, 2018 11:05am
GetHuman-maryonha confirmed the issue is fixed. Hooray!
May 23rd, 2018 11:13am