My visa automatically charged to renew my service on April **, ****.*Never received new...

GetHuman-pq's customer service issue with IncrediMail Ltd. from May 2018

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The issue in GetHuman-pq's own words
My visa automatically charged to renew my service on April **, ****.*Never received new code for renewal. Today my incredimail* is saying I need to renew and showing all those dam adds. My name is Paul Quinlan and my email is *****@***.com.
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IncrediMail Ltd.

Customer service issue
Reported by GetHuman-pq
May 16th, 2018 - a yr ago
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GetHuman-pq started working on this issue
May 16th, 2018 11:56pm
GetHuman-pq indicated the issue is not fixed yet.
May 17th, 2018 2:03am