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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman773494's own words
I’m writing about a guest that is staying at **** hwy * south Houston Tx ***** room ****. I also have a room there and several times I went to the office to complain to Tony about room *** and he said he would take care of the situation.Well this weekend the lady staying there name Beatrice is loud yells all night long and screams at the jkids in the room.* people are in the room and that’s illegal to have that many people in one room and Tony allows it.She opened the door this past Saturday and threw everything over the balcony to the ground.Shes on parole for a felony and she needs to be stopped.I just called cps.Im asking for help from you guys.The parking lot is full of abandoned cars that the guy named Jason works on and stays in room ***.He works in the parking lot all hours of the night making noise.I called to talk to tony and he hung up on me today.I called your customer service line and the box is full.You guys should be ashamed of yourself
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