I am a senior. I had (at one time) been enrolled in a combination Medicare*Medicaid Ins...

GetHuman-azoecl's customer service issue with Illinois Secretary of State from July 2018

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The issue in GetHuman-azoecl's own words
I am a senior. I had (at one time) been enrolled in a combination Medicare*Medicaid Insurance called Illinicare. Suddenly, because I did fill out and mail in a form sent to me, this INSURANCE (Illinicare) cut me off! I have not been covered since May **st. When I've TRIED to call them to get signed up again, I've been ON HOLD for * (five) hours. When a human finally picked up, we exchanged a few words, AND I WAS CUT OFF! I tried calling yesterday and I learned there were ** people ahead of me. Today I tried calling again--this time ** people ahead of me! I could not remain ON HOLD that long. * I am back to "square one!" *This is an impossible situation! I am entitled to insurance coverage and yet GETTING IT seems impossible.*My name is Anne Zoe Clark, BD *******, last * of social: ****, Address: **** W. Central, Arlington Hgts., IL *****. (*******-****) am slightly deaf, so ring twice if I don't pick up.
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Illinois Secretary of State

Customer service issue
Reported by GetHuman-azoecl
Jul 27th, 2018 - 10 mons ago
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GetHuman-azoecl started working on this issue
Jul 27th, 2018 9:49pm
GetHuman-azoecl indicated the issue is not fixed yet.
Jul 27th, 2018 9:49pm