Illinois Department of Employment Security Customer Service

Contact Illinois Department of Employment Security & solve common issues

Use Illinois Department of Employment Security's Phone Number

Illinois Department of Employment Security's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Illinois Department of Employment Security. Below you will also find the phone and non-phone-based contact information we've gathered.

Illinois Department of Employment Security: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Illinois Department of Employment Security.
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Click below to show 9 more questions, answers, and complete guides to common Illinois Department of Employment Security customer support problems.

Contacting Illinois Department of Employment Security customer support

Below you can compare and contrast the 3 ways to contact Illinois Department of Employment Security by looking at which ones are the fastest and which ones other customers recommend the most for solving Illinois Department of Employment Security customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Illinois Department of Employment Security across the following channels: Phone, Web.

Phone number / contactWaitVotes
847-981-7400
Customer Service
2 mins5
800-244-5631
Claims Department
13 mins17
Online Help at ides.illinois.gov
Customer Service
< 2 hrs4

Recent reasons customers contacted Illinois Department of Employment Security:

I need to speak to a human. I work for hallmark cards and was asked to check emails on...
I don't know who else to contact because it seems impossible to reach anyone at IDES (I...
My name is Yolanda Thurm *-***-***-****. I received a letter stating that your informat...
I was provided incorrect information on someone else's petition, only, it was addressed...
Hello, *I’ve filed a claim march **th and was approved to receive benefits, I’ve gotten...
i have been given an federal extension for unemployment, however the letter i received...
I applied for benefits a month ago. I have called on my claimant days as the website wo...
I accidentally filed a claim right before my ** weeks was up and this is before my emai...
I made a mistake on my certification.
i can not login in to my account on line, i have tried to redo my pass word and it just...
I have an adjudication issue on my account, I need to be contacted by a HUMAN, this ent...
Need help resetting my pin in Illinois so I can file for unemployment do not remember...
I need a replacement card i lost my card i need to buy food and i have no money. My mai...
Can't reset password or username for Illinois unemployment can't remember email and sec...
Trying to log in to an existing account, starting on this page:*https:**benefits.ides.i...

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Does GetHuman work with Illinois Department of Employment Security?

GetHuman does not work with Illinois Department of Employment Security's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Illinois Department of Employment Security at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Illinois Department of Employment Security's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Illinois Department of Employment Security at a Glance

Illinois Department of Employment Security has no chat option
Illinois Department of Employment Security has no customer email
Illinois Department of Employment Security has 1 help forum
Illinois Department of Employment Security has no twitter handle
Illinois Department of Employment Security has no facebook page
Contact information overview

Answered on this page:

How long does it take to receive unemployment benefits after applying?
Can I receive retroactive unemployment benefits for previous weeks of unemployment?
What are the eligibility requirements for unemployment benefits in Illinois?
How Do I Claim Unemployment Benefits with the Illinois Department of Employment Security?
How Do I Check the Status of My Unemployment Claim with the Illinois Department of Employment Security?
Are unemployment benefits taxable in Illinois?
What is the maximum amount of unemployment benefits I can receive in Illinois?
Solutions to common issues

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