I bought an item and it had a fault instead overturning the customer service person who...

GetHuman6117760's Problem With an Order issue with Ikea from May 2021

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The issue in GetHuman6117760's own words
I bought an item and it had a fault instead overturning the customer service person who I rang said that they would refund me **%back to the card I paid on . I received a text after ** days saying to call customer service for the refund . I suspected that it hasn't been done cause card I paid on was due to expire this month. I have tried to ring * times already and ca not get through the wait times has been ** to ** minutes . Today I rang a number she kept me in hold as she talked to refund section she came back on to say it had been done but it hasn't been paid to me . I asked her to get someone to ring me as I could them give my new card details. Nobody has rung me back . The amount of money spent on calls will exceed the refund due but it's beginning to get very frustrating can someone contact me please

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Problem With an Order issue
Reported by GetHuman6117760
May 27th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 7508 others
0 customers following this

Timeline

GetHuman6117760 started working on this issue
May 27th 3:42pm

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