I purchased an Ikea Frihiten couch around the beginning of this year. Unfortunately, th...
GetHuman5851571's customer service issue with Ikea from March 2021
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The issue in GetHuman5851571's own words
I purchased an Ikea Frihiten couch around the beginning of this year. Unfortunately, the frame on it has broken on the pull-out portion. Due to this, the seat on the couch is sunken in, and angled backwards.*This is my primary bed, and makes it an uncomfortable sleeper.
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