I ordered a bunch of furniture from IKEA (over $****). I then hired someone independent...
GetHuman5473573's Problem With an Order issue with Ikea from November 2020
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The issue in GetHuman5473573's own words
I ordered a bunch of furniture from IKEA (over $****). I then hired someone independently to build the furniture for me. When I got home from work yesterday, I realized we got the wrong bed. We ordered a black Malm Queen Size bed and received a Brown, King Size, Hemnes bed. My order was correct. I checked the box and the IKEA box says HEMNES on it (on the actual Brown box) but the white sticker tag says MALM --- so whoever packed this shipment got it wrong. I'm trying to reach IKEA but their phone number says they are experiencing too many calls and hangs up - and the website doesn't allow any communication other than canceling an order.
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