I ordered a bunch of furniture from IKEA (over $****). I then hired someone independent...

GetHuman5473573's Problem With an Order issue with Ikea from November 2020

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The issue in GetHuman5473573's own words
I ordered a bunch of furniture from IKEA (over $****). I then hired someone independently to build the furniture for me. When I got home from work yesterday, I realized we got the wrong bed. We ordered a black Malm Queen Size bed and received a Brown, King Size, Hemnes bed. My order was correct. I checked the box and the IKEA box says HEMNES on it (on the actual Brown box) but the white sticker tag says MALM --- so whoever packed this shipment got it wrong. I'm trying to reach IKEA but their phone number says they are experiencing too many calls and hangs up - and the website doesn't allow any communication other than canceling an order.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Problem With an Order issue
Reported by GetHuman5473573
Nov 18th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 12717 others
0 customers following this


GetHuman5473573 started working on this issue
Nov 18th, 2020 2:39pm
GetHuman5473573 indicated the issue is not fixed yet.
Nov 18th, 2020 7:13pm