I purchased a Miller floor lamp January *, **** for my disabled son in New York City...

GetHuman-vanderlp's customer service issue with Ikea from October 2020

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The issue in GetHuman-vanderlp's own words
I was trying to get help to order a replacement part for the Miller lamp by Ikea ... I purchased a Miller floor lamp January *, **** for my disabled son in New York City. Last weekend it broke (during the night* his night nurse isn't talking**). The white plastic part where the bulb attaches to the pole is broken so the bulb (and the shade) hang to the side and are only attached to the lamp by the wiring coming out of the pole. The wiring is not damaged. I would like a replacement part for this but can't seem to find a way to get it. I went to the assembly instructions for the lamp but there are no code numbers to identify the part. I have a picture of the damage but don't know how to send it to you via this format. Can you help me? Thank you.*Dawn Vanderveen
Simply advising me on how to get a new part
No alternatives except buying a new lamp
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Ikea

replacement parts
Customer service issue
Reported by GetHuman-vanderlp
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 12464 others
0 customers following this

Timeline

GetHuman-vanderlp started working on this issue
Oct 1st, 2020 5:26pm
GetHuman-vanderlp indicated the issue is not fixed yet.
Oct 2nd, 2020 12:16am
GetHuman-vanderlp indicated the issue is not fixed yet.
Oct 2nd, 2020 12:20am
GetHuman-vanderlp indicated the issue is not fixed yet.
Oct 2nd, 2020 12:22am

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