I'm trying to get my granddaughter's birthday gift delivered.

GetHuman5312601's Problem With an Order issue with Ikea from September 2020

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Help with my Ikea issue

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The issue in GetHuman5312601's own words
I was trying to get this desk delivered. ... I am having a problem getting a desk delivered from Ikea delivery service. The number I have been given to call says they are not accepting calls. I need this desk delivered after *PM or on Saturday or Sunday so an adult is available. The desk could also be delivered to the Ikea store at Polaris in Columbus, OH. The order number is **********.
I'm frustrated because I am out of town and can't sit at the house to wait for a delivery. The company does not seem to understand that both adults work away from home and can't be there from **-* (which is the times we've been given twice).
I would like to have the desk delivered to their home after *:**PM or delivered to the Ikea store at Polaris in Columbus, OH where it can be picked up
We have been a customer for at least ** years and have never had trouble with delivery before.
I have tried calling ***-***-**** (which is not accepting calls) and I have emailed *****@***.com (who answered * email but has not responded to any other emails I've sent.
How GetHuman5312601 fixed the problem

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

I purchased the Micke Corner Workstation.
Problem With an Order issue
Reported by GetHuman5312601
Sep 29th, 2020 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 12471 others
0 customers following this
Items needed
Account name
Account email
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Account address
Order number

Timeline

GetHuman5312601 started working on this issue
Sep 29th, 2020 2:59pm
GetHuman5312601 confirmed the issue is fixed. Hooray!
Sep 29th, 2020 3:00pm
GetHuman5312601 indicated the issue is not fixed yet.
Sep 29th, 2020 3:00pm
GetHuman5312601 confirmed the issue is fixed. Hooray!
Sep 29th, 2020 3:12pm

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