I ordered * Vittsjo shelf units yesterday, ****. Though I don't think that I pressed pi...

GetHuman-lwojso's Problem With an Order issue with Ikea from September 2020

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The issue in GetHuman-lwojso's own words
I ordered * Vittsjo shelf units yesterday, ****. Though I don't think that I pressed picking up the shelves in New York, I live in Cambridge, MA and am ** years old so I would not have pressed that choice. I was sent a message to pick up the shelves in NY. For two days there is no way to reach Ikea in MA either by phone or email-listen to your messages. It is impossible to contact you. Therefore, I cancelled my order. I received two messages about the cancellation. Next, I received a message that I couldn't cancel my order. If my shelves were NY, they would have been returned to stock. If they are on a truck for Cambridge which is what I thought I had done, they are on their way. I cannot, however, find that out.*They are a present for my husband's **th birthday so I really want the shelves. Can you find out if the shelves are coming or not? Order **********. I have spent hours and hours trying to find out what has happened to my order. Please help me. Are shelves coming or should I shop elsewhere? Thank you.*Joan S. Ottinger BTY they are charged to my credit card.

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Ikea

Problem With an Order issue
Reported by GetHuman-lwojso
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 12468 others
0 customers following this

Timeline

GetHuman-lwojso started working on this issue
Sep 30th, 2020 4:43pm
GetHuman-lwojso indicated the issue is not fixed yet.
Sep 30th, 2020 9:05pm
GetHuman-lwojso indicated the issue is not fixed yet.
Sep 30th, 2020 9:06pm
GetHuman-lwojso indicated the issue is not fixed yet.
Sep 30th, 2020 9:10pm
GetHuman-lwojso indicated the issue is not fixed yet.
Oct 1st, 2020 12:55am
GetHuman-lwojso indicated the issue is not fixed yet.
Oct 1st, 2020 12:58am
GetHuman-lwojso indicated the issue is not fixed yet.
Oct 1st, 2020 1:01am
GetHuman-lwojso indicated the issue is not fixed yet.
Oct 1st, 2020 11:11am
GetHuman-lwojso indicated the issue is not fixed yet.
Oct 1st, 2020 11:26am
GetHuman-lwojso indicated the issue is not fixed yet.
Oct 1st, 2020 11:28am
GetHuman-lwojso indicated the issue is not fixed yet.
Oct 1st, 2020 11:31am

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