I'm emailing you in regards to a partial order that was delivered today ********. I was...

GetHuman-silimasa's Missing Item issue with Ikea from September 2020

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The issue in GetHuman-silimasa's own words
I'm emailing you in regards to a partial order that was delivered today ********. I was expecting * -* Drawer Rast Dressers, in which I received * and was told that the other * were not on the truck by the truck driver. I contacted customer service only to be informed that due to high call volume no calls are being accepted. On the Ikea website it states that I needed to contact customer service within ** hours of the delivery to report any discrepancies, unfortunately the ** hour mark will pass as the Labor Day holiday is on Monday. I have a copy of my delivery receipt. I resorted to this mode of contact as there is no other way to email*speak with a customer service representative to resolve my issue.***Please assist me with delivering the remaining * dressers.**I look forward to hearing from your team.**Thank you.***Silima Samad (New Customer)

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Ikea

Missing Item issue
Reported by GetHuman-silimasa
Sep 5th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 12192 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number

Timeline

GetHuman-silimasa started working on this issue
Sep 5th, 2020 8:33pm