On Friday **th August, **** I purchased a Muren Recliner Nordvalla chair in beige.**My...

GetHuman-mary_pur's Refunds and returns issue with Ikea from August 2020

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Most items can be refunded but only within 24 hours or 30 days of the purchase. Be sure to have you receipt. You will need to contact support then return the item to them. You should either call, go into the store or email support to process a refund as soon as possible.
The issue in GetHuman-mary_pur's own words
On Friday **th August, **** I purchased a Muren Recliner Nordvalla chair in beige.**My chair was delivered today, having just had the feet put on it, I noticed the chair cushion is not aligned and the foot rest is not coming up as it should.**Please arrange for this chair to be collected immediately, and for a total refund of £***.** plus a refund of the delivery charge of £**.** immediately.**I am a disabled pensioner, unable to lift this chair, so the delivery men will need to come into the lounge to collect it take it and take it back.

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Ikea

Refunds and returns issue
Reported by GetHuman-mary_pur
Aug 28th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 12042 others
0 customers following this

Timeline

GetHuman-mary_pur started working on this issue
Aug 28th, 2020 5:36pm