Hello there. On ****** I placed my order ********* that was supposed to be delivered on...

GetHuman5204619's customer service issue with Ikea from August 2020

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The issue in GetHuman5204619's own words
Hello there. On ****** I placed my order ********* that was supposed to be delivered on August *th. I took off work on this day to wait for a delivery, that never showed up. Two days later, I received an email from ikea on august **th saying that the sofa I ordered a month ago was out of stock and wouldn’t be delivered. I just moved into a house and have no furniture and was really banking on this couch. On ******* the S*DERHAMN sofa (item * ***.***.**) was in stock so I repurchased it and this new order * ********* is “supposed” to be delivered on ********. I am emailing to confirm this sofa is in stock, will be delivered, and it would be superb if you could expedite the shipping so I could receive… like asap since I was supposed to have it on august *th. **Additionally, I have not received a refund for my initial order ********* that I cancelled because the sofa was out of the stock and that was the main reason for this order. **Please help. I took off a day of work waiting for a delivery that never came *

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Ikea

Customer service issue
Reported by GetHuman5204619
Aug 27th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 12021 others
0 customers following this

Timeline

GetHuman5204619 started working on this issue
Aug 27th, 2020 4:43pm