Item astray - in the UK

GetHuman5192629's Refunds and returns issue with Ikea from August 2020

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Top Tip from another customer
Most items can be refunded but only within 24 hours or 30 days of the purchase. Be sure to have you receipt. You will need to contact support then return the item to them. You should either call, go into the store or email support to process a refund as soon as possible.
The issue in GetHuman5192629's own words
Collect ... Order number ************I ordered this to be sent to the wrong pick up place in error. I couldn't work out how to change it. I drove to pick up place and item was not there. I don't want to go back there (inner city*no parking spaces etc). Premier - Romsey Road Convenience S** Romsey Road Southampton SO** *DB.***Can item be cancelled or returned or delivered to Humbugs in Romsey please?***Kate Jackson
Wrong collection point

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Clothes rail
Refunds and returns issue
Reported by GetHuman5192629
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 11806 others
0 customers following this

Timeline

GetHuman5192629 started working on this issue
Aug 24th 8:19am