Incomplete but charged order **********.*I placed an order today and opted to pay via P...

GetHuman-hstonier's Problem With an Order issue with Ikea from August 2020

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The issue in GetHuman-hstonier's own words
Incomplete but charged order **********.*I placed an order today and opted to pay via PayPal. This payment of £** went through but the order failed to process. This amount is showing as completed on PayPal and they will not cancel it.*I returned to the website and my order was still in the basket so I went through it again and another payment of £** was taken from my credit card under order number **********. This order was processed successfully and I received email confirmation.**Please could the first PayPal transaction be refunded to my PayPal account as soon as possible?**Thank you for your help.*Kind regards*Helen Stonier**Sent from my iPad

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Ikea

Problem With an Order issue
Reported by GetHuman-hstonier
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 11804 others
0 customers following this

Timeline

GetHuman-hstonier started working on this issue
Aug 24th 7:58am