Incomplete but charged order **********.*I placed an order today and opted to pay via P...
GetHuman-hstonier's Problem With an Order issue with Ikea from August 2020
Help with my Ikea issue
First: share to improve GetHuman-hstonier's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hstonier may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman-hstonier's own words
Incomplete but charged order **********.*I placed an order today and opted to pay via PayPal. This payment of £** went through but the order failed to process. This amount is showing as completed on PayPal and they will not cancel it.*I returned to the website and my order was still in the basket so I went through it again and another payment of £** was taken from my credit card under order number **********. This order was processed successfully and I received email confirmation.**Please could the first PayPal transaction be refunded to my PayPal account as soon as possible?**Thank you for your help.*Kind regards*Helen Stonier**Sent from my iPad
GetHuman-hstonier did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman-hstonier fixed the problem
We are waiting for GetHuman-hstonier to fix the problem and share the solution with the rest of us customers.
Please help with my Ikea issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.