Looking to order the vimle * seat corner sofa in mediumed grey. It is on sale on the we...

GetHuman5061524's customer service issue with Ikea from July 2020

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The issue in GetHuman5061524's own words
Looking to order the vimle * seat corner sofa in mediumed grey. It is on sale on the website for $***. It usually has a price of $***. Every time I add it to my basket it says it is unavailable, however when I use the vimle builder to build the exact same sofa it costs $**** and gives me the option for it to be delivered. The preselected sofa has the exact same parts from what I can see, so I would like to order the sofa as it is cheaper than using the vimle builder and buying everything separately. If all the pets are available to buy separately, why is the whole sofa not available to buy?

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Ikea

Customer service issue
Reported by GetHuman5061524
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8551 others
0 customers following this

Timeline

GetHuman5061524 started working on this issue
Jul 13th 8:47pm