Case number **********Faulty wardrobe BRIMNES article number **********I informed you...

GetHuman5060638's Refunds and returns issue with Ikea from July 2020

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Top Tip from another customer
Most items can be refunded but only within 24 hours or 30 days of the purchase. Be sure to have you receipt. You will need to contact support then return the item to them. You should either call, go into the store or email support to process a refund as soon as possible.
The issue in GetHuman5060638's own words
Case number **********Faulty wardrobe BRIMNES article number **********I informed you of fault on ***********Replacement product delivered yesterday ************I expected you to take away the original damaged wardrobe, still boxed. The driver said he couldn't do this and that it would be collected today. We have received no confirmation of uplift and no one has come to collect it - I have remained at home all day.*Do you intend to collect the original damaged wardrobe? if so I need more notice than I received about the delivery (less than ** hours). If not are we free to dispose of it as we see fit? If I receive no response within * days I shall assume the later and dispose of it.

GetHuman5060638 did not yet indicate what Ikea should do to make this right.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Refunds and returns issue
Reported by GetHuman5060638
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 8538 others
0 customers following this

Timeline

GetHuman5060638 started working on this issue
Jul 13th 5:54pm

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