Hello*I have a problem with an item that is part of the on-line order attached. This is...

GetHuman-chaidanl's customer service issue with Ikea from July 2020

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The issue in GetHuman-chaidanl's own words
Hello*I have a problem with an item that is part of the on-line order attached. This is item: ********** EKTORP so* Nordvalla dark grey GB ***.** £ ***.** ******** EKTORP cvr so* Nordvalla dark grey GB * **.** **.* £ **.** ******** EKTORP NNN frm so* GB * ***.** **.* £ ***.** *on order: ********** **I have been unable to contact customer services about this as it is currently unavailable.**The item in question is a settee. The settee has sunk on one side and makes very loud squeaky noises as you move on the sunk side.**I understand that I can return the item at my local store but being the size of a settee this is too large to be returned via a car. **I wanted to ask customer services what my options were in these circumstances and wonder whether there is any other way I can get help.**Thank you in advance and regards,**Charlie Adams

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Ikea

Customer service issue
Reported by GetHuman-chaidanl
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 8510 others
0 customers following this

Timeline

GetHuman-chaidanl started working on this issue
Jul 13th 10:57am