I recieved my order (number:**********) in two boxes from DPD yesterday. I went to unpa...

GetHuman-cwinkwo's customer service issue with Ikea from June 2020

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The issue in GetHuman-cwinkwo's own words
I recieved my order (number:**********) in two boxes from DPD yesterday. I went to unpack it today (*nd June) and was dissapointed to find almost all the china is broken, only * items in one piece. The boxes are slightly damaged on the corners. I have taken some photos of the china in the boxes and have also contacted DPD, who have made a note but said I should contact IKEA which is proving almost impossible to do, due to current circumstances. Please contact me ASAP with the quickest and easiest way to resolve the situation. I do want the order, just not broken and at present can not find a way of returning it.*Many Thanks Catherine Winkworth

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Ikea

Customer service issue
Reported by GetHuman-cwinkwo
Jun 2nd, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6851 others
0 customers following this

Timeline

GetHuman-cwinkwo started working on this issue
Jun 2nd, 2020 4:10pm
GetHuman-cwinkwo indicated the issue is not fixed yet.
Jun 3rd, 2020 7:07am
GetHuman-cwinkwo indicated the issue is not fixed yet.
Jun 3rd, 2020 7:10am

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