I purchased a mattress in January ****. I have been in contact with your place in Indi...

GetHuman5021481's customer service issue with Ikea from July 2020

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The issue in GetHuman5021481's own words
I purchased a mattress in January ****. I have been in contact with your place in India and they have been very helpful, but have asked me to contact you in the UK. I know it is way past my ** days, but I am still unhappy with rhe general wear and tear. I have photographs of where the bed has been sat on and has become very distorted. It was £***.** and as I had my last one for over ** years and never had this problem, could you advise me please. It is a ******** HOKK?SEN PCKT SMATT STAN KG MF*W GB. I do have pictures if needed. I have tried calling Lakeside with no joy.

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Ikea

Customer service issue
Reported by GetHuman5021481
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 8172 others
0 customers following this

Timeline

GetHuman5021481 started working on this issue
Jul 2nd 2:10pm

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