Hello there,**I am reaching out in near desperation, because I am unable to get through...

GetHuman-jonesab's Problem With an Order issue with Ikea from May 2020

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The issue in GetHuman-jonesab's own words
Hello there,**I am reaching out in near desperation, because I am unable to get through to IKEA via phone call. I seek assistance and resolution with my order, *********. I understand with the COVID-** pandemic, IKEA’s resources seem to be stretched thin. I placed this order on Wednesday ********* and scheduled for delivery two weeks following that date. I received an email, the day of delivery, indicating that my order would not be delivered due to a “warehouse issue”. I have contacted the delivery partner multiple times only to find out that IKEA has not even delivered my GERTON to their warehouse yet. I request advanced tracking information and*or a concrete reason for why my product is sitting in this limbo state, as well as a new estimated date of arrival. If I do not receive this information, I will be disputing the $** shipping charge and cancelling my order, as well as taking my purchase to another retailer who is capable of fulfilling it with clear communication. **Best regards,**Abigail Jones**Order **********

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Problem With an Order issue
Reported by GetHuman-jonesab
May 25th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 6455 others
0 customers following this

Timeline

GetHuman-jonesab started working on this issue
May 25th, 2020 1:43pm