I got an email acknowledging my order and my credit card was charged for it on April...

GetHuman-yuvk's Cancel Order issue with Ikea from May 2020

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The issue in GetHuman-yuvk's own words
I got an email acknowledging my order and my credit card was charged for it on April **st ****. However, after that it's been dead silence. The item was never shipped. On my Ikea account there is a notice that no active orders exist. After filing a canceling form on Ikea site around May **, and that's the ONLY way to contact them I got an email from CSF after sale (???) with recommendations to check status on Ikea online or by phone(???). However, nobody answering on phone, where there's only idiotic message and then hanging up, while online, only cancelation form is available without any email or online chat to contact as almost ALL other retailers have. Just want a refund for my canceled Ikea order (**********) and to forget the horrible customer service from Ikea that as I can see getting from many customers zero or one star.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Cancel Order issue
Reported by GetHuman-yuvk
May 29th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 6687 others
0 customers following this

Timeline

GetHuman-yuvk started working on this issue
May 29th, 2020 5:44pm
GetHuman-yuvk indicated the issue is not fixed yet.
May 30th, 2020 4:17am

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