I have ordered the same product * times. First on Dec *, on the *th got an email to cal...

GetHuman-jcci's Problem With an Order issue with Ikea from December 2019

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The issue in GetHuman-jcci's own words
I have ordered the same product * times. First on Dec *, on the *th got an email to call. You had cancelled the order. The guy told me to call I had to ask him to fix it which he said he did. NO SINK. called again, you had cancelled the order, got a verification called it was suppose to be delivered on the **th. NO SINK. ORDER WAS CANCELLED. After the CSR apologized and told my wife she was sorry but there was nothing she could do and we should call the kitchen department, for a bathroom sink. We had to get angry to talk to her supervisor, Shay Tinola, a complete waste of time. He refused to give me his supervisor name or a number to anyone that could help me with my problem. He told me I need to talk to the kitchen dept. for a bath sink but had no number or could refer me to no one that could help me. Customer service?! I worked retail for almost ** years, I would have come unhinged if any of my employees treated a customer in this fashion. If this wasn't such a specialty sink I would have been done long ago.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Problem With an Order issue
Reported by GetHuman-jcci
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 5124 others
0 customers following this

Timeline

GetHuman-jcci started working on this issue
Dec 17th, 2019 4:34am
GetHuman-jcci indicated the issue is not fixed yet.
Dec 17th, 2019 12:51pm

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