Ikea cancelled my order of a countertop in July because they said it had been too long...

GetHuman-hudaman's customer service issue with Ikea from October 2019

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The issue in GetHuman-hudaman's own words
Ikea cancelled my order of a countertop in July because they said it had been too long. They cancelled a $***** order I paid for in advance and neither contacted me, or gave me a refund. They said I was contacted in July, however, I have no emails beyond the constant spam mail I get from them. Its now taking days to get my order back 'in the que' and obviously, there is no way to speak to a manager or responsible employee to actually take ownership of this mistake. I have provided my original paperwork, if I hadn't held onto it, they had no record of my transaction and would have been happy to have stolen my, again over $**** counter purchase price, gone forever. They need to put me to the front of the 'que' and provide some kind of restitution for the hours of wasted time and theft of my money.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Customer service issue
Reported by GetHuman-hudaman
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 16512 others
0 customers following this

Timeline

GetHuman-hudaman started working on this issue
Oct 29th, 2019 8:46pm

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