Ikea cancelled my order of a countertop in July because they said it had been too long...

GetHuman-hudaman's customer service issue with Ikea from October 2019

Help with my Ikea issue
First: share to improve GetHuman-hudaman's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hudaman may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman-hudaman's own words
Ikea cancelled my order of a countertop in July because they said it had been too long. They cancelled a $***** order I paid for in advance and neither contacted me, or gave me a refund. They said I was contacted in July, however, I have no emails beyond the constant spam mail I get from them. Its now taking days to get my order back 'in the que' and obviously, there is no way to speak to a manager or responsible employee to actually take ownership of this mistake. I have provided my original paperwork, if I hadn't held onto it, they had no record of my transaction and would have been happy to have stolen my, again over $**** counter purchase price, gone forever. They need to put me to the front of the 'que' and provide some kind of restitution for the hours of wasted time and theft of my money.

GetHuman-hudaman did not yet indicate what Ikea should do to make this right.

How GetHuman-hudaman fixed the problem

We are waiting for GetHuman-hudaman to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-hudaman
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 16512 others
0 customers following this


GetHuman-hudaman started working on this issue
Oct 29th, 2019 8:46pm