I only received three out of the five things that I ordered on Ikea. I received one box...

GetHuman-itsnatal's customer service issue with Ikea from October 2019

Help with my Ikea issue
The issue in GetHuman-itsnatal's own words
I only received three out of the five things that I ordered on Ikea. I received one box which included the items and the receipt of the three things. I placed my order on September *, **** and received the box around three weeks later after the said delivery date. I got an email * days ago regarding a customer feedback survey but I haven't even received the other two items! There is no tracking on the package whatsoever so I don't know where it is, and I tried to call your customer service hotline multiple times but it is full. I would like a refund for the two items that never came.

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Ikea

Customer service issue
Reported by GetHuman-itsnatal
Oct 2nd, 2019 - a year ago
Fixed
Seen by 11 customers so far
Similar issue to 15556 others
0 customers following this
Items needed
Account name
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Account phone number
Account address
Order number

Timeline

GetHuman-itsnatal started working on this issue
Oct 2nd, 2019 2:34am
GetHuman-itsnatal indicated the issue is not fixed yet.
Oct 2nd, 2019 7:35am
GetHuman-itsnatal indicated the issue is not fixed yet.
Oct 2nd, 2019 10:15pm
GetHuman-itsnatal confirmed the issue is fixed. Hooray!
Oct 5th, 2019 2:43am