Originally placed an order online wanted to have the products shipped to different addr...

GetHuman2956929's Problem With an Order issue with Ikea from May 2019

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Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman2956929's own words
Originally placed an order online wanted to have the products shipped to different address other it kept telling me that I had wrong address wrong state or on City that they didn't match and it was an error on your website for over an on two occasions I tried other addresses I got the same description error city state and zip do not match so I then did a click and Save again had problems and it brought me right to the order screen didn't ask me for pick up date I didn't ask any other questions just brought me to the order screen to pay by credit card I did so and then receive confirmation indicating that I had ** hours to pick it up I phoned customer service and indicated I would not be able to pick it up by the date on confirmation they said they would hold the order for me to pick up which I went to go pick up today and the order had been canceled after that I just went to the floor and picked out the product but of course it wasn't there so that's the beginning of my issues I want to place an order so I tried phoning it in today every time I get through the menu and it says it's going to connect me to an agent it just dis connect it did that * times so far hopefully I can get somewhere with this anyways I'm buying my products somewhere else this has been a huge inconvenience

GetHuman2956929 did not yet indicate what Ikea should do to make this right.

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Problem With an Order issue
Reported by GetHuman2956929
May 20th, 2019 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 11373 others
0 customers following this


GetHuman2956929 started working on this issue
May 20th, 2019 11:24pm
GetHuman2956929 indicated the issue is not fixed yet.
May 21st, 2019 3:09pm

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