I’ve called several times today to have an ongoing issue fixed. Last week I made a clic...

GetHuman2457275's customer service issue with Ikea from March 2019

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The issue in GetHuman2457275's own words
I’ve called several times today to have an ongoing issue fixed. Last week I made a click & collect order but didn’t end up picking it up in time. The agent at the desk said that he had canceled and refunded the order (this was last week) but as of today I still haven’t received the refund and cannot see the order has been cancelled. I have called several times today, earlier I was told the store person would call me back immediately to check into my order. That never happened. I called back later, and after waiting a long time finally someone answered & tried to transfer me again. I was disconnected. I’ve called several times since, and now it just says your call Volume is high and to check online. I need to cancel & get my refund ASAP.
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Customer service issue
Reported by GetHuman2457275
Mar 11th, 2019 - 5 mons ago
I have an issue with Ikea too
Not resolved
Seen by 7 customers so far
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GetHuman2457275 started working on this issue
Mar 11th 11:03pm