Ikea Poang chair -- I am trying to assemble the chair, but for two hours now I cannot...

GetHuman2186151's customer service issue with Ikea from February 2019

4 views
 | 
10263 similar
 | 
0 following
Help with my Ikea issue
Next: our robot will wait on hold for GetHuman2186151 to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2186151's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman2186151's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2186151 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman2186151's own words
Ikea Poang chair -- I am trying to assemble the chair, but for two hours now I cannot get the screws for the back of the chair (*x ******* ******) to ***** in. I have tried and tried, but only one ***** has screwed in. I've put many Ikea products together, but this problem really has me baffled. What to do? Is it possible the screws are the wrong size? They simply do not catch at all.
GetHuman2186151 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman2186151 fixed the problem
We are waiting for GetHuman2186151 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
How do I return something for a refund to Ikea?What do I do if I need help finding an item with Ikea?What do I do if my Ikea delivery is missing items?
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2186151 fixes it.
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman2186151
Feb 11th, 2019 - 8 mons ago
I have an issue with Ikea too
Not resolved
Seen by 4 customers so far
Similar issue to 10263 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2186151 started working on this issue
Feb 11th 11:12pm