A little over a year ago I bought the holmsund couch and paid for it to be delivered an...

GetHuman2147636's customer service issue with Ikea from February 2019

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A little over a year ago I bought the holmsund couch and paid for it to be delivered and assembled. A week ago I went to take the removable cover to wash it and the guy who assembled the couch screwed the screws thru the couch cover. I spoke to a costumer service rep last week but he said that the system is down so I would need to call back. I've called * times a day and they say there is too many callers to take mine. Help!
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Ikea

Customer service issue
Reported by GetHuman2147636
Feb 6th, 2019 - 4 mons ago
I have an issue with Ikea too
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Seen by 9 customers so far
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GetHuman2147636 started working on this issue
Feb 6th 5:28pm
GetHuman2147636 confirmed the issue is fixed. Hooray!
Feb 9th 7:43pm